Terms and Conditions - House Clearance Wembley

Welcome to our House Clearance Wembley service. By engaging our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully to ensure a clear understanding of our policies and procedures.

1. Introduction

These Terms and Conditions set forth the legally binding terms for your use of our house clearance services in Wembley. By accessing or using our services, you agree to be bound by these Terms.

2. Services Provided

We offer a comprehensive range of house clearance services tailored to meet the unique needs of our clients. Our services include:

Full House Clearance: Complete removal of all items from your property.
Selective Clearance: Removal of selected items as specified by the client.
Estate Clearance: Handling clearances related to estates, including foreclosures and inheritances.
Recycling and Disposal: Environmentally friendly disposal and recycling of unwanted items.
Special Item Clearance: Removal of pianos, safes, and other bulky or delicate items.

3. Booking and Scheduling

To schedule a house clearance, clients must provide accurate and complete information regarding the property and the items to be cleared. We strive to accommodate preferred dates and times, but scheduling is subject to availability.

3.1 Confirmation

Upon booking, a confirmation will be sent to the client detailing the services agreed upon, scheduled date, and payment terms.

4. Payment Terms

We offer flexible payment options to ensure convenience for our clients:

Payment Methods: Cash, credit/debit cards, and bank transfers are accepted.
Deposit: For large-scale clearances, a deposit may be required at the time of booking.
Final Payment: Payment is due upon completion of the clearance service.

4.1 Pricing

Pricing is determined based on the size of the property, the volume of items to be cleared, and any special requirements. Detailed estimates are provided upon request.

5. Cancellation and Rescheduling

We understand that plans can change. Our cancellation and rescheduling policies are as follows:

Cancellation Fee: Cancellations made within 48 hours of the scheduled appointment may incur a cancellation fee.
Rescheduling: Clients may reschedule without penalty provided adequate notice is given.

5.1 Force Majeure

We are not responsible for cancellations or delays caused by unforeseen events beyond our control, such as natural disasters, extreme weather conditions, or governmental restrictions.

6. Client Responsibilities

To ensure a smooth and efficient clearance process, clients are responsible for the following:

Providing accurate information about the items to be cleared.
Ensuring access to the property on the scheduled date.
Removing any valuables or items of personal importance prior to the clearance.
Securely packaging any fragile items to prevent damage during removal.

7. Liability

While we take utmost care in handling your belongings, our liability is limited as follows:

Damage to Property: We are liable for accidental damage caused to the client's property during the clearance process.
Lost or Damaged Items: We are not responsible for items lost or damaged unless negligence can be proven.
Insurance: Clients are encouraged to provide insurance for high-value items.

7.1 Limitation of Liability

Our total liability is limited to the total fee paid for the services rendered. We shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services.

8. Privacy Policy

Your privacy is important to us. We ensure that all personal information provided is handled in accordance with applicable data protection laws:

Data Collection: We collect personal information necessary for providing our services.
Data Usage: Information is used solely for the purpose of executing the house clearance and improving our services.
Data Protection: We implement appropriate security measures to protect your data.
No Third-Party Sharing: Your information is not shared with third parties without your explicit consent.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Amendments to Terms

We reserve the right to modify these Terms and Conditions at any time. Clients will be notified of any significant changes, and continued use of our services constitutes acceptance of the updated terms.

10.1 Notification of Changes

Updates to the Terms and Conditions will be posted on our website. It is recommended that clients regularly review the terms to stay informed of any modifications.

11. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

12. Entire Agreement

These Terms and Conditions constitute the entire agreement between the client and our House Clearance Wembley service, superseding all prior agreements and understandings.

13. Acceptance of Terms

By engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.